WEBINAR

Enhance customer experience with AI tools

Grow London Local

Posted: Mon 24th Feb 2025

Watch this 30-minute presentation, hosted by Maryam Moarefvand of Mary Ward Centre, in partnership with Grow London Local.

In this webinar, we look at how artificial intelligence (AI) works, its pros and cons and the risks if not used mindfully. Explore the opportunities that AI can provide to help micro and small businesses run more efficiently, improve the customer experience and provide insight into how and why their customers choose services.

With a BA in visual communication, an MA in digital media and a career spanning over two decades, Maryam has worked with non-profit organisations, as well as micro and small businesses. She has a solutionist mind and a multi-faceted approach to projects she works on.

Her work supports clients with using digital tools effectively to reach their audience and develop their organisational goals. Maryam teaches AI and digital skills at Mary Ward Centre.

Lai Hung also joins the session to discuss the free support available at Grow London Local.

Topics covered in this session:

Gain a better understanding of AI and how it works
Find out how to use AI tools to save time and budget
Improve your customer service by taking advantage of available AI tools

Relevant resources

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Disclaimer: The views expressed in this content is solely that of the author and does not necessarily reflect the view of Grow London Local. Grow London Local accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. We recommend that you obtain professional advice before acting or refraining from action on any of the contents of the content.