WEBINAR

How to create a winning customer experience online

Louise Lally

Posted: Tue 11th Oct 2022

In this free workshop, Louise Lally takes you through how to increase customer engagement and drive conversion in your business.

The session also explores tools you can use more often to leverage your customer experience and increase sales in your business.

Key takeaways from this session:

Ways to analyse key performance indicators (KPIs) in your customer experience
How to measure KPIs in order to grow your business
How to design your own customer experience model within your business

This webinar is part of a series for business.connected. Check out the other events

Free video training, exclusive offers and workshops

The business.connected hub is a free online training programme of workshops, webinars and e-learning modules designed to help businesses go digital and adopt new technology. Take me to the hub now

Louise Lally

Founder of Louise Lally Training Academy. Louise has worked in the Retail Industry in leadership roles for over 14 years she brings her knowledge of coaching, business and customer experience into the Training Academy. The Training Academy delivers workshops, programs and talks in the following areas: Customer Experience Coaching for Teams and Managers Psychometric Assessment Program using DISC model 1:1 Mentoring for Retail Owners and Managers Emotional Inteligence in the workplace

Disclaimer: The views expressed in this content is solely that of the author and does not necessarily reflect the view of Grow London Local. Grow London Local accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. We recommend that you obtain professional advice before acting or refraining from action on any of the contents of the content.